Privacy and Personal Data Protection Policy
Last updated: March 25, 2026
1. Introduction #
At RevINDIEcation™ ("the Studio", “we”, “our” or “us”), we respect the privacy of those who interact with our video games, website, forms, support channels, communities, closed tests, newsletters and other related services (collectively, the “Services”).
This Privacy and Personal Data Protection Policy describes how we collect, use, store, share, protect and, where applicable, delete personal data, as well as the rights held by data subjects.
This policy has been prepared in accordance with applicable regulations in Colombia, including Law 1581 of 2012, Decree 1377 of 2013 and other related rules, and has been structured taking into account internationally recognized principles and best practices regarding privacy and data protection.
By using our Services, you acknowledge that you have read this policy. Where required by applicable law, we will request your prior, express and informed consent.
2. Data controller #
The controller responsible for the processing of personal data is:
RevINDIEcation™
Address: Colombia
Privacy and personal data contact email: admin@revindiecation.com
If you have questions about this policy or wish to exercise your rights related to your personal data, you may write to us at the email address above.
3. Scope of this policy #
This policy applies to the processing of personal data that we may carry out through, among other means:
- our website and contact forms;
- video games developed or published by the Studio;
- demos, betas, playtests and closed tests;
- newsletters, waiting lists and communication campaigns;
- technical support or user service channels;
- social media and communities directly managed by the Studio;
- applications, collaborations or commercial communications.
This policy does not apply to platforms, services or third-party websites that operate independently, even if accessed through our Services — such as digital stores, distribution platforms, payment processors, social networks, analytics tools or infrastructure providers. In those cases, we recommend reviewing their respective privacy policies.
4. What personal data we may collect #
Depending on how you interact with us, we may collect different categories of information.
4.1. Data you provide directly to us #
We may collect information that you voluntarily choose to share — for example, when you write to us, fill out a form, register on a waiting list, participate in a test or request support. This information may include your name or alias, email address, country or region, language, username, message content, attachments, bug reports, survey responses, comments, applications or any other information you choose to send.
4.2. Automatically collected data #
When you use our Services, certain data may be collected automatically for technical, security, operational or analytical reasons. This may include IP address, device or session identifiers, device type, operating system, language, time zone, performance information, error logs, usage events, session duration, interactions within the game or site, basic diagnostic data and, in some cases, advertising or platform identifiers, where applicable and permitted by law.
4.3. Data obtained from third parties #
We may also receive information from third parties when you use our Services through external platforms or when you interact with integrated features. This may include limited data from digital stores, authentication services, community tools, analytics, distribution, infrastructure, hosting, support or marketing services, always within the framework permitted by law and by the settings you have accepted on those platforms.
4.4. Sensitive data #
As a general rule, we do not request or require sensitive personal data to operate our Services. We ask that you do not send us information related to health, biometrics, sexual orientation, religious beliefs, political opinions, ethnic origin or other specially protected categories, unless strictly necessary and a valid legal basis exists for it.
If in any exceptional case it were necessary to process sensitive data, this will be done only under the terms permitted by law, with enhanced protective measures and, where applicable, with your explicit authorization.
5. Data of minors #
Our Services may be directed at a general audience, but we do not deliberately collect personal data from children or adolescents in violation of applicable regulations.
If a Service is directed at minors or if we become aware that we are processing personal data of a minor in circumstances requiring special authorization, we will adopt additional protective measures and, where applicable, request authorization from the parent or legal guardian in accordance with applicable legislation.
If you believe a minor has provided us with personal data without the necessary authorization, you may write to admin@revindiecation.com to review the case and take appropriate measures, including deletion of the information where applicable.
6. Purposes of processing #
We process personal data only for legitimate, specific and proportionate purposes. Depending on the context, we may use the information to:
provide, maintain, update, protect and improve our Services; enable game or website features; manage access to demos, betas, closed tests or early content; respond to inquiries, provide technical support and handle bug reports; send operational, informational or service communications; manage waiting lists, newsletters or announcements about launches, provided a valid legal basis exists; analyze technical performance, stability, compatibility and overall user experience; prevent fraud, abuse, misuse, unauthorized access or security incidents; comply with legal, regulatory, tax, contractual obligations or valid requirements from competent authorities; protect our rights, intellectual property, infrastructure, community and operations.
Where required by law, processing will be carried out based on your prior authorization. In other cases, we may process personal data when necessary for the performance of a pre-contractual or contractual relationship, compliance with legal obligations, the satisfaction of legitimate interests compatible with applicable regulations or any other valid legal basis.
We will not use your data for purposes incompatible with those described here without previously informing you when required.
7. Legal basis for processing #
When applicable jurisdiction requires identifying the legal basis for processing, we may process your personal data based on one or more of the following:
your consent, when you have validly provided it; the performance of a contract or pre-contractual measures, when processing is necessary to provide you with a requested Service; compliance with legal or regulatory obligations; and our legitimate interests, provided they do not override your fundamental rights and freedoms.
In Colombia, processing will be carried out respecting the principles of legality, purpose, freedom, truthfulness or quality, transparency, restricted access and circulation, security and confidentiality.
8. Cookies and similar technologies #
We may use cookies, SDKs, pixels, local storage and similar technologies for the technical operation of our Services, security, preference retention, basic usage measurement, performance analysis and experience improvement.
Where required by applicable law, we will request your consent before using non-strictly-necessary cookies or technologies. You can manage many of these technologies from the settings of your browser, device or corresponding platform.
Please note that disabling certain technologies may affect the normal functioning of some site or game features.
9. Communications and marketing #
If you subscribe to our newsletter, waiting list or agree to receive news, we may send you communications related to launches, updates, news, playtests, events, promotions or Studio announcements.
At any time you may withdraw your consent or request to stop receiving this type of communication by using the unsubscribe mechanism included in the message or by writing to admin@revindiecation.com.
Withdrawing consent for commercial communications does not affect the lawfulness of prior processing nor does it prevent us from sending you strictly necessary communications for the provision of the Service, where applicable.
10. Disclosure of personal data #
We do not sell personal data as a general commercial practice.
Notwithstanding the above, we may share personal information, to the extent necessary and under reasonable safeguards, with providers and partners who provide us with services related to hosting, cloud storage, analytics, support, digital distribution, authentication, forms, email, security, community, testing, publishing or technical infrastructure.
We may also share information when necessary to comply with a legal obligation, respond to valid authority requests, protect legitimate rights or interests, investigate security incidents, prevent fraud or enforce applicable agreements.
In the event of a business reorganization, merger, acquisition, investment, asset transfer or change of control, information may be transferred as part of such transaction, subject to reasonable guarantees and the duty to respect this policy or an equivalent policy.
Where applicable, we contractually require third parties acting on our behalf to treat personal data with adequate security and confidentiality measures, and only in accordance with legitimate instructions.
11. International data transfers #
Due to the digital and international nature of the video game industry and the technological infrastructure we use, some personal data may be stored, processed or accessed from countries other than Colombia.
When international transfers or transmissions of personal data are made, we will endeavor to adopt reasonable and appropriate measures to ensure an adequate level of protection, including contractual clauses, confidentiality commitments, access controls, diligent provider selection and other relevant safeguards depending on the nature of the processing and applicable regulations.
By using our Services, and where legally valid, you understand that part of the processing may involve infrastructure or providers located outside your country of residence.
12. Data retention #
We will retain personal data only for as long as reasonably necessary to fulfill the purposes described in this policy, meet legal obligations, resolve disputes, enforce agreements, maintain technical and administrative records or protect our legitimate interests.
The retention period may vary depending on the type of information, the purpose of processing, the context of the relationship with the user, technical, accounting, tax, regulatory or security requirements and the need to handle requests, claims or incidents.
When data is no longer necessary, we will proceed to delete, anonymize or block it, as appropriate and to the extent technically possible.
13. Information security #
We adopt reasonable technical, administrative and organizational measures to protect personal data against unauthorized access, loss, destruction, alteration, improper disclosure or unauthorized use.
These measures may include access controls, authentication, permission management, minimization practices, environment separation, backups, monitoring, infrastructure protection, provider review and internal incident response procedures.
However, no system is completely infallible. Therefore, although we work to protect information responsibly, we cannot guarantee absolute security in all scenarios.
14. Rights of data subjects #
As a personal data subject, you may exercise, depending on applicable law and subject to legal exceptions, the following rights:
to know whether we process your personal data; to access information we hold about you; to request the update, rectification or correction of inaccurate, incomplete or outdated data; to request the deletion of your data where applicable; to revoke the authorization granted, when processing is based on consent; to request proof of authorization where legally required; to submit queries or complaints about the processing of your information; and, where applicable, to object to certain processing activities or request reasonable restrictions on their use.
These rights are not absolute and may be subject to legal, technical, contractual or security limitations.
15. Procedure for exercising your rights #
To exercise your rights related to your personal data, you may send a request to: admin@revindiecation.com.
To protect the information and prevent unauthorized access, we may request minimum reasonable data to verify your identity or the legitimacy of the request.
We appreciate it if you can include, to the extent possible, the following information: name or identifier with which you interacted with us, contact email, a clear description of your request and any information useful for locating the case.
We will process queries, requests, updates, rectifications, deletions or complaints within reasonable timeframes and in accordance with applicable legislation. If it is not possible to respond within the initially anticipated period, we will inform you in a timely manner.
If you are in Colombia and believe you have not received adequate attention to your request, you may approach the Superintendencia de Industria y Comercio (SIC), without prejudice to the defense mechanisms available to you in other jurisdictions where applicable.
16. Platform privacy and third-party services #
Some of our video games or services may be distributed or integrated with external platforms and providers, such as digital stores, authentication services, cloud services, payment processors, analytics tools, social networks or community systems.
In those cases, the processing of certain information may also be subject to the policies, settings and practices of those third parties. We recommend carefully reviewing their terms and privacy policies before using features linked to them.
The presence of integrations or links to third parties does not imply that we control their privacy practices, except when we act as controllers or processors within the framework of a specific legal relationship.
17. Game data, analytics and telemetry #
In order to improve the quality of our video games and Services, we may collect technical and usage information related to performance, errors, stability, compatibility, progression, session events, functional preferences or aggregate behavior within the product.
Wherever possible and reasonable, we will endeavor to use minimization, pseudonymization or aggregation approaches. We will not use personal information for purposes incompatible with the user’s expected experience or for invasive profiling, unless a valid legal basis exists and prior sufficient disclosure has been made.
If in the future a game incorporates more advanced analytics, monetization, user accounts, personalized advertising or social interaction systems, we may supplement this policy with specific notices or sections.
18. Privacy of applicants, collaborators and professional contacts #
If you contact us for employment, collaborative, academic, commercial, press, investment, publishing, testing or networking purposes, we may process your contact details, professional profile, portfolio, résumé, communications and related documentation to evaluate opportunities, manage communications or maintain professional relationships.
Such information will be processed for legitimate and reasonable purposes and retained only for as long as necessary for those purposes or to meet applicable legal or contractual obligations.
19. Changes to this policy #
We may update this Privacy and Personal Data Protection Policy at any time to reflect regulatory, operational, technical, contractual or Service changes.
When we make substantial changes, we will take reasonable measures to inform users of the update through available channels and, where required by law, will again request the corresponding authorization or implement additional information mechanisms.
The “Last updated” date at the beginning of the document indicates the current version.
20. Contact #
If you have questions, comments or requests related to privacy, personal data protection or the content of this policy, you may write to us at:
admin@revindiecation.com
RevINDIEcation™
Colombia
21. Language and interpretation #
This policy may be published or translated into other languages for informational or accessibility purposes. In the event of inconsistencies between versions, the version identified by the Studio as official shall prevail, without prejudice to the mandatory rights of users under applicable legislation.
22. Acceptance #
By using our Services, you acknowledge that you have read and understood this Privacy and Personal Data Protection Policy.
Where required by applicable law, your authorization will be obtained through appropriate means, and you may withdraw it in legally permitted cases.